In order to have a successful tenancy you must make sure that your rent is kept up to date. Your home must be maintained by keeping it clean and tidy state and make sure that you report any maintenance issues as soon as they occur.
Sometimes there can be are issues occurring in your life that can have an impact on your ability to sustain your tenancy. If you are having difficulties and would like some extra support please get in contact with as soon as possible. Sometimes an honest conversation can reduce the risk of contact with the tenancy tribunal over things such as non payment of rent or damages to the property.
We can even offer you assistance under a supported tenancy arrangement. Through a supported tenancy we can offer ongoing support, case management and referrals to appropriate services and agencies.
You may have no issues and are just happy enjoying your tenancy. As is the case for many of our tenants. We encourage you to continue to pay your rent and take care of your home and thank you for being a great tenant.
Useful Contacts
If you need immediate help please call:
Emergency services (Police, fire & ambulance) – 000
For crisis support please call:
Lifeline (Crisis support, Suicide prevention – 24hr) – 13 11 14
Child Protection Helpline – 13 2 1 11 (24 hours/7 days)
Health Direct Australia – 1800 022 222
Kids Helpline – 1800 55 1800
National Sexual Assault, Domestic Family Violence Counselling Service – 1800 737 732 (1800RESPECT)
NSW Poisons Information Centre – 13 11 26
NSW Rape Crisis Centre – 02 9819 7357 or 24/7 Counselling 1800 424 017
Surgery Access Line – 1800 053 456
Victims Access Line – 1800 633 063
Drug and Alcohol Service (Hunter New England) – 1300 660 059
